The WRC has published its Work Programme of the activities that it intends to carry out in 2017. Some key goals include:
- The WRC intends to hear all legacy cases by mid-2017 whilst at the same time improving the hearing and decision timescales for new complaints.
- Increase the awareness and use of the Commission’s mediation service.
- Review its website to improve its usability.
- Enhance communications so people are aware of the range of services on offer and to steer demand to the appropriate service.